1. Overview
This Cookie Policy explains how Heritage Slate & Copper Roofing uses cookies and similar tracking technologies on our website and online services. It describes what cookies are, the types of cookies we may use, why we use them, and the choices you may have. This policy is intended for visitors in the United States and includes information relevant to state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, commonly referred to as the CCPA, where applicable.
For purposes of this Cookie Policy, cookies are small text files placed on your browser or device when you visit a website. Similar technologies may include pixels, tags, local storage, software development kits, log files, and device identifiers. These technologies help websites function, remember preferences, understand how visitors use pages, improve security, and support communications or advertising.
Our website supports a local roofing business that provides information about slate roofing, copper roofing, roof repair, restoration, maintenance, and related services. Because our website is primarily informational and service-oriented, we aim to use cookies in a practical and proportionate way. We do not intentionally use cookies to collect highly sensitive information such as Social Security numbers, financial account credentials, or precise health information.
This Cookie Policy should be read together with our Privacy Policy, which explains more broadly how we collect, use, disclose, retain, and protect personal information. If you have questions, you may contact us at info@heritageslatecopper.com. Our mailing address is 124 East Patrick Street, Frederick, MD 21701, US. This Cookie Policy is effective as of 2026-05-22.
2. Who Is Responsible for This Website
Heritage Slate & Copper Roofing is responsible for the website and the cookie practices described in this Cookie Policy. References to we, us, and our mean Heritage Slate & Copper Roofing. References to you or your mean the individual who visits or uses our website.
We may use cookies directly, and we may also permit certain service providers or technology partners to set cookies or similar technologies on our website. These partners may help us operate the site, measure performance, maintain security, understand visitor interactions, or support marketing. When third parties place cookies through our website, their processing may also be governed by their own privacy notices and terms.
We take reasonable steps to work with reputable providers and to configure cookie tools in a manner consistent with our business needs and legal obligations. However, cookie technology changes over time, and the exact cookies present on the site may vary based on the browser you use, your device, your region, the pages you visit, and whether you have previously adjusted your cookie settings.
3. Types of Cookies and Similar Technologies We May Use
We may use the following categories of cookies and similar technologies. Not every category will necessarily be active at all times, and some cookies may fit into more than one category depending on how they are used.
- Strictly necessary cookies: These cookies are needed for the website to function. They may enable page navigation, form submission, security controls, fraud prevention, load balancing, session management, and consent preference storage. Without these cookies, certain website features may not work properly.
- Performance and analytics cookies: These cookies help us understand how visitors use our website, such as which pages are visited, how long visitors stay, what pages generate errors, and how users reach our site. We use this information to improve the website, identify technical issues, and understand general visitor interest in our roofing services.
- Functional cookies: These cookies allow the website to remember choices you make, such as general location, contact form preferences, display settings, or other optional features. They help provide a more consistent and convenient experience.
- Security cookies: These cookies and related technologies help detect suspicious activity, protect forms from spam or automated abuse, maintain site integrity, and support secure website operations.
- Advertising and marketing cookies: If used, these cookies may help deliver, measure, or improve advertising or promotional content. They may help us understand whether our online outreach is effective or whether visitors arrived from search, directories, social media, or advertisements.
- Local storage and similar technologies: Some website features may use browser local storage, session storage, pixels, tags, or server logs. These technologies can perform functions similar to cookies, such as remembering preferences or measuring site interactions.
4. Why We Use Cookies
We use cookies and similar technologies for legitimate business purposes related to operating and improving our website and communicating with potential customers. For example, cookies may help ensure that pages load correctly, contact forms function as intended, and security protections work properly.
We may also use cookies to understand how visitors interact with our content. This may include information about the pages viewed, the approximate time spent on the site, referring websites, general device type, browser type, and approximate geographic region inferred from internet protocol address. These insights help us improve website content, make information about roofing services easier to find, and evaluate whether our website is useful to homeowners, property managers, architects, contractors, and other visitors.
If marketing or advertising cookies are used, they may help us measure the effectiveness of campaigns or understand general interest in our services. For example, they may help us know whether a visitor came to our website after viewing an online listing or advertisement. We do not intend for our cookie use to make decisions that produce legal or similarly significant effects about you.
We may combine cookie-derived information with other information you provide to us, such as information submitted through a contact form or email, where permitted by law and consistent with our Privacy Policy. For example, if you submit a request for roofing services, we may use website interaction data to improve follow-up communications or diagnose technical issues with the request process.
5. Information Collected Through Cookies
Cookies and similar technologies may collect or store information such as browser type, device type, operating system, internet protocol address, approximate location, referring pages, pages viewed, date and time of visit, session identifiers, cookie identifiers, language settings, form interaction data, and website performance information. Depending on the technology used, some of this information may be considered personal information under certain U.S. state privacy laws.
We do not use cookies for the purpose of collecting sensitive personal information where we do not need it. We also do not intentionally use cookies to collect the contents of private communications, financial account numbers, government identification numbers, or other highly sensitive information through routine website browsing.
If you voluntarily submit information through our website, such as your name, email address, phone number, property address, or details about a roofing project, that information is collected because you chose to provide it. Cookies may help support the form submission process, detect spam, or maintain site security, but the substantive information in your message is handled under our Privacy Policy.
Server logs may automatically record certain technical information when you access the website. These logs may be used for security, troubleshooting, analytics, and legal compliance. Log information may be retained separately from browser cookies, although it can be related to the same website visit.
6. Third-Party Cookies and Service Providers
We may use third-party service providers to help operate and improve our website. These providers may include website hosting companies, security vendors, analytics providers, customer communication tools, search engine or directory services, map or location tools, spam-prevention providers, and advertising or measurement services. These parties may set or read cookies or similar technologies through our website when their tools are enabled.
Third-party cookies may allow those providers to recognize your browser or device across different websites or services. This can support analytics, security, measurement, or advertising functions. The information collected by third parties may be subject to their own privacy policies, cookie policies, and opt-out mechanisms.
We do not control all third-party cookies after they are placed by an external provider. However, we aim to use third-party tools in a way that is appropriate for a service business website and consistent with applicable privacy requirements. Where required, we may offer cookie controls or honor legally recognized browser signals to help you express your choices.
If embedded content, maps, videos, social media features, or other third-party features are added to the website, those features may collect information about your interaction with them. You should review the privacy settings and notices of any third-party service you use.
7. Your Cookie Choices
You have several ways to manage cookies. Most browsers allow you to delete cookies, block cookies, receive alerts before cookies are placed, or limit certain categories of tracking. Browser settings vary, so you should review the instructions for your specific browser and device. If you use multiple browsers or devices, you may need to apply your choices separately on each one.
You may also be able to manage advertising preferences through industry opt-out tools or device settings. Some mobile devices allow you to reset advertising identifiers or limit ad tracking. These settings may not block all cookies, but they can reduce certain forms of interest-based advertising or cross-context tracking.
If our website displays a cookie banner or preference tool, you may use it to accept, reject, or customize non-essential cookies where available. Strictly necessary cookies may remain active because they are required for website operation, security, or preference management. If you clear your cookies, your prior preferences may be removed and you may need to set them again.
Please note that blocking or deleting cookies may affect website functionality. Some pages may not load properly, forms may not submit correctly, preferences may not be remembered, and security features may behave differently. You can still contact us directly at info@heritageslatecopper.com if a website feature does not work due to your cookie settings.
8. California and Other U.S. State Privacy Rights
Some U.S. state privacy laws, including the CCPA for California residents, may treat certain cookie-based disclosures as a sale, sharing, or use for targeted advertising, depending on the circumstances and the technology involved. For example, if advertising or analytics technologies collect identifiers and use them for cross-context behavioral advertising, state law may provide you with the right to opt out.
Where applicable, California residents may have rights to know what categories of personal information are collected, used, disclosed, sold, or shared; to request deletion or correction of personal information; to opt out of sale or sharing; to limit the use and disclosure of sensitive personal information in certain circumstances; and to be free from unlawful discrimination for exercising privacy rights. These rights are described more fully in our Privacy Policy.
If we provide a mechanism labeled for opting out of sale, sharing, or targeted advertising, you may use that mechanism to communicate your choice. You may also contact us at info@heritageslatecopper.com. We may need information sufficient to verify and process your request, but we will not require more information than reasonably necessary for that purpose.
Some browsers or extensions may send privacy preference signals, such as the Global Privacy Control. Where required by applicable law and technically feasible, we will treat such signals as a request to opt out of sale or sharing for the browser or device that sends the signal. Because these signals are browser-based, you may need to enable them on each browser and device you use.
9. Retention of Cookie Information
Cookies may remain on your browser or device for different periods. Session cookies generally expire when you close your browser. Persistent cookies may remain for a defined period or until you delete them. Similar technologies, such as local storage, may remain until cleared by the website, browser, or user.
The duration of a cookie depends on its purpose. Strictly necessary cookies may last only long enough to operate a session or remember consent settings. Analytics cookies may persist for a period needed to measure website performance over time. Security logs may be retained for a reasonable period to detect abuse, investigate incidents, and maintain website integrity. Marketing cookies, if used, may have retention periods determined by the applicable provider and our configuration choices.
We retain cookie-derived information only for as long as reasonably necessary for the purposes described in this Cookie Policy, unless a longer retention period is required or permitted by law. Retention periods may also depend on legal obligations, dispute resolution, business records, technical limitations, backup systems, and security needs.
10. Updates and Contact Information
We may update this Cookie Policy from time to time to reflect changes in technology, our website, our business practices, or applicable law. When we update the policy, we will revise the effective date or otherwise provide notice as appropriate. Your continued use of the website after an update means that the updated Cookie Policy applies to your future use of the website.
If you have questions about this Cookie Policy, cookie choices, or our privacy practices, please contact us at info@heritageslatecopper.com. You may also write to us at 124 East Patrick Street, Frederick, MD 21701, US.
This Cookie Policy is designed to be clear and practical, but it is not intended to limit rights you may have under applicable law. If a provision of this Cookie Policy conflicts with a legal requirement that applies to you, the legal requirement will control to the extent of the conflict.